Plan your next visit to the thermal reserve and take advantage of our special rates for the thermal experience and guarantee your access to the site. (Reservations are not required for the thermal experience, but are recommended due to our reduced maximum capacity.)
Do not buy an E-ticket if you have a treatment reserved, your place is already assured. Please, present yourself alone or as a duo with a person residing at the same address*. Onsite groupings are not permitted. (A proof of residence may be required during your stay.)
Your e-ticket is valid for a package on your specified date. The rates and quantities vary according to the calendar. Online purchases only.
Select your package between the Thermal experience, the BALNEA episode (AM) or the Evening thermal experience (PM).
Consult the calendar offers and set the date of your next visit, as well as the number of participants.
Any guest entering the site of BALNEA accepts and agrees to comply with the following rules:
BALNEA is a place of relaxation, contemplation and tranquility of mind. Inappropriate behaviour will not be tolerated, including a lack of respect towards other guests and staff members.
In the case where one of the above rules is not complied with, BALNEA reserves the right to demand that you leave the site without any refund or compensation.
*If you have a condition that prevents you from wearing a mask where this is required, or if, for any reason, you cannot comply with one of the above rules, we ask you to postpone your visit to a later date.
This ticket is valid for a thermal experience i) for the package purchase and ii) the specified visit date. Each sale is final and cannot be cancelled or refunded. This ticket is valid for one specific date and cannot be modified once the transaction has been completed. Cannot be combined with any other offer or promotion. Resale is prohibited.
One (1) ticket per person is required to access the site in priority and its purchase is required to benefit the indicated rate. We cannot guarantee the weather conditions nor the number of installations in operation on the day of your visit. The purchase of your e-ticket can be done until midnight the day prior to your visit.
The indicated quantities do not represent the maximum capacity of our site. In the event of running out of inventory, the regular rate will be applied at the reception. Ask our wellness advisors for more information by calling 450-534-0604 // toll free 1-866-734-2110.