CONTACT US | OPENING HOURS

Do you have a question?

First, visit our Frequently asked questions page. It gathers many answers to questions we receive frequently. If you do not find the answer to your question, call us between 9 AM and 5 PM at 450 534-0604 or 1 866 734-2110.

You may also write to us using our Contact form. We will answer your message within 48 hours. For efficiency, please do not call us and avoid sending another message within this timeframe.

To know more about our treatments available dates, please call us. No dates will be given by email.

OPENING HOURS STARTING JAN 16, 2023

Monday

Spa: From 11 AM to 8 PM
LUMAMI Restaurant: From 11:30 AM to 7 PM

Tuesday

Spa: From 11 AM to 6 PM
LUMAMI Restaurant: From 11:30 AM to 5 PM

Wednesday

Spa: From 11 AM to 6 PM
LUMAMI Restaurant: From 11:30 AM to 5 PM

Thursday

Spa: From 11 AM to 6 PM
LUMAMI Restaurant: From 11:30 AM to 5 PM

Friday

Spa: From 10 AM to 10 PM
LUMAMI Restaurant: From 11:30 AM to 8 PM

Saturday

Spa: From 10 AM to 10 PM
LUMAMI Restaurant: From 11:30 AM to 8 PM

Sunday

Spa: From 10 AM to 8 PM
LUMAMI Restaurant: From 11:30 AM to 7 PM

LAKE AREA

The lake area is now closed for the winter season. It will be available next spring.

BOOK A TREATMENT

To book a treatment, contact one of our care advisors who will be happy to assist you. We take calls 7 days a week, from 9 AM to 5 PM.

Telephone: 450 534-0604
Toll free line: 1 866 734-2110

GOING TO BALNEA

We are located at 319, Chemin du Lac Gale, Bromont (Québec)  J2L 2S5. Plan your trip! Consult Transport Québec 511 to find out if work is underway on your way and to plan an alternative route that will allow you to arrive at your destination without delay.

2023 HOLIDAY PERIODS AND HIGH SEASON

Valentine’s Day: week-ends from February 10 to 13 and from February 17 to 20

Spring break: from February 25 to March 6

Easter: from April 7 to 10

Mother’s Day: week-end of May 13-14

Victoria Day: May 19 to 22

Saint-Jean-Baptiste: June 24

Canada Day: July 1

Summer period: from June 26 to September 8

Thanksgiving: week-end of October 7 to 9

Remembrance Day: November 11

Holiday Season: from December 18

GOOD TO KNOW

– If you recently had a massage therapy and forgot to ask for your receipt or misplaced it, fill out this form.

– On busy days, statutory holidays and summer, there may be some waiting to enjoy the thermal experience. However, access to the thermal experience is guaranteed when booking a treatment, including massages, or when purchasing a e-ticket. Bring your walking shoes to enjoy the Gale Mount’s trails during this wait.

– If you took advantage of our Holiday offer in 2022 and still have promotional tickets giving you access to the spa experience for free, you can use them by simply presenting them at the reception during your visit. See the Chrismas complementary card for more details.

– If you took advantage of our Holiday offer in 2021 and still have promotional tickets giving you access to the spa experience for free, these are not valid anymore. The last valid date to use them was on December 16, 2022. No extension is possible.

 
 
 

E-TICKET

Purchasing an e-ticket is not mandatory for the thermal experience (episode, full day, twilight or evening), but is recommended to guarantee your spot.

SPONSORSHIP REQUEST

BALNEA reserve thermale is proud to be involved with the community, associations and organisations by means of sponsorships, donations, local and regional initiatives.

PACKAGES

Our massages and treatments packages have been created to invite all the senses to an inspiring, regenerating and awakening experience. Discover them!

I would like to receive balnea's newsletter.

Sign up