CONTACT US | OPENING HOURS

 

Do you have a question?

First, visit our Frequently asked questions page. It gathers many answers to questions we receive frequently. If you do not find the answer to your question, call us between 9 AM and 5 PM at 450 534-0604 or 1 866 734-2110.

You may also write to us using our Contact form. We will answer your message within 48 hours. For efficiency, please do not call us and avoid sending another message within this timeframe.

To know more about our treatments available dates, please call us. No dates will be given by email.

 

REGULAR SCHEDULE AND TYPES OF THERMAL EXPERIENCE

 

SPA

Monday to Thursday*
11 a.m. to 8 p.m.

Friday and Saturday
10 a.m. to 10 p.m.

Sunday
10 a.m. to 8 p.m.

*The spa will be closed on Tuesday June 18th and Wednesday June 19th. 

LUMAMI RESTAURANT

Monday to Thursday*
11:30 a.m. to 7 p.m.

Friday and Saturday
11:30 a.m. to 8 p.m.

Sunday
11:30 a.m. to 7 p.m.

*The restaurant will be closed on Tuesday June 18th and Wednesday June 19th. 

 

EPISODE

Monday to Thursday*
11 a.m. to 1 p.m.

Friday and Saturday
10 a.m. to 1 p.m.

Sunday
10 a.m. to 1 p.m.

*Unavailable on Tuesday June 18th and Wednesday June 19th. 

FULL DAY

Monday to Thursday*
11 a.m. to 8 p.m.

Friday and Saturday
10 a.m. to 10 p.m.

Sunday
10 a.m. to 8 p.m.

*Unavailable on Tuesday June 18th and Wednesday June 19th. 

TWILIGHT

Monday to Thursday*
3:30 p.m. to 8 p.m.

Friday and Saturday
4:30 p.m. to 10 p.m.

Sunday
3:30 p.m. to 8 p.m.

*Unavailable on Tuesday June 18th and Wednesday June 19th. 

EVENING

Monday to Thursday*
5 p.m. to 8 p.m.

Friday and Saturday
6:30 p.m. to 10 p.m.

Sunday
5 p.m. to 8 p.m.

*Unavailable on Tuesday June 18th and Wednesday June 19th. 

 

SUMMER SCHEDULE AND TYPES OF THERMAL EXPERIENCE

Starting on June 21st
 

SPA

Monday to Thursday
10 a.m. to 8 p.m.

Friday and Saturday
10 a.m. to 10 p.m.

Sunday
10 a.m. to 9 p.m.

LUMAMI RESTAURANT

Monday to Thursday
11:30 a.m. to 7 p.m.

Friday and Saturday
11:30 a.m. to 8 p.m.

Sunday
11:30 a.m. to 8 p.m.

 

EPISODE

Monday to Thursday
10 a.m. to 1 p.m.

Friday and Saturday
10 a.m. to 1 p.m.

Sunday
10 a.m. to 1 p.m.

FULL DAY

Monday to Thursday
10 a.m. to 8 p.m.

Friday and Saturday
10 a.m. to 10 p.m.

Sunday
10 a.m. to 9 p.m.

TWILIGHT

Monday to Thursday
3:30 p.m. to 8 p.m.

Friday and Saturday
4:30 p.m. to 10 p.m.

Sunday
3:30 p.m. to 9 p.m.

EVENING

Monday to Thursday
5 p.m. to 8 p.m.

Friday and Saturday
6:30 p.m. to 10 p.m.

Sunday
5 p.m. to 9 p.m.

 

LAC AREA

The lac area will be accessible again sometime in June 2024. Stay tuned for the official opening date and for the opening hours.

BOOK A TREATMENT

To book a treatment, contact one of our care advisors who will be happy to assist you. We take calls 7 days a week, from 9 AM to 5 PM.

Telephone: 450 534-0604
Toll free line: 1 866 734-2110

GOING TO BALNEA

We are located at 319, Chemin du Lac Gale, Bromont (Québec)  J2L 2S5. Plan your trip! Consult Transport Québec 511 to find out if work is underway on your way and to plan an alternative route that will allow you to arrive at your destination without delay.

2024 HOLIDAY PERIODS AND HIGH SEASON

Valentine’s Day: week-ends from February 9 to 11 and from February 16 to 18

Spring break: from March 4 March 10

Easter: from March 29 to April 1st

Mother’s Day: week-end of May 24-26

Victoria Day: May 17 to 20

Saint-Jean-Baptiste: June 24

Canada Day: July 1

Summer period: from June 26 to September 3

Thanksgiving: week-end of October 11 to 14

Remembrance Day: November 11

Holiday Season: from December 18

GOOD TO KNOW

– If you recently had a massage therapy and forgot to ask for your receipt or misplaced it, fill out this form.

– Purchasing an e-ticket is not mandatory for the thermal experience (episode, full-day, twilight or evening). You may simply show up at the front desk to access our facilities.

– If you took advantage of our Holiday offer in 2023 and still have promotional tickets giving you access to the spa experience for free, you can use them by simply presenting them at the reception during your visit. See the validity calendar for more details.

– If you took advantage of our Holiday offer in 2022 and still have promotional tickets giving you access to the spa experience for free, you can use them by simply presenting them at the reception during your visit. See the validity calendar for more details.

E-TICKET

Purchasing an e-ticket is not mandatory for the thermal experience (episode, full day, twilight or evening), but is recommended to guarantee your spot.

SPONSORSHIP REQUEST

BALNEA reserve thermale is proud to be involved with the community, associations and organisations by means of sponsorships, donations, local and regional initiatives.

PACKAGES

Our massages and treatments packages have been created to invite all the senses to an inspiring, regenerating and awakening experience. Discover them!

 

I would like to receive BALNEA's newsletter

Sign up