SMS Program Terms – Balnea Hôtel

Program name

Balnea Hôtel SMS program, operated by 9419-7696 Québec inc., 279 chemin du Lac-Gale, Bromont, Quebec J2L 2S5, Canada.

Program description

If you give your mobile number when you book and check the consent box, you will get text messages about your stay: booking confirmation and reminder, a unique link for online check-in, digital key, and practical information about your arrival and stay. We do not send promotional messages in this program.

Message frequency

Message frequency varies based on your reservation.

Costs

Message and data rates may apply, based on your mobile plan.

Help and opt-out

To stop receiving messages, reply STOP at any time. You will get one last message to confirm. For help, reply HELP.

Customer support

Balnea Hôtel – +1 450 534-2212 – hotel@balnea.ca

Carrier liability

Carriers are not liable for any delayed or undelivered messages.

Privacy

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. For more details, see our Privacy Policy: https://www.balnea.ca/en/privacy-policy/

Last updated: October 23, 2026