Your first visit

The experience

Place your bathing suit, sandals and a good book in your bag. Consult our hours, our activity calendar and the exceptional cares menu in order to plan a memorable stay. Complete your experience with a stop at LUMAMI,cuisine nature. All this alone or with a friend.

Welcome to Balnea

For your first visit you’ll need:

  1. Your bathing suit, sandals and water bottle. Please note that we don’t lend out sandals, however they are not compulsory on the site.

When you arrive at the welcome centre, our care representatives will offer you a locker with an integrated number lock, a bathrobe (1) and a towel for the day. You’ll find shampoo, conditioner, shower gel, body lotions, hair dryers in our changing rooms. A $5 fee applies to exchange your bathrobe.

In order to enhance your stay, we invite you to bring a good book, sunscreen, sports clothing, sunglasses and other items that will enrich your experience.

If you reserved a treatment or massage with one of our care advisors, we suggest you arrive at least 30 minutes before your care. This way you’ll be able to register and get changed and not hurry to your appointment. Otherwise, just present yourself as soon as the facilities are open.

Admission to the spa is reserved for people 14 years of age and older. Visitors of 14 and 15 years of age must be accompanied by an adult. One adult for each person 14 and 15 years of age. IDs required.


Did you forget something?

In our boutique, you’ll find all the spa essentials: bathing suits, sandals, bathrobes, sunscreen and yoga clothing.

We also sell Sundari, Luzerne et Phytomer facial and body products as well as sunscreens such as Estéderm, SPAritual, Payot, plus Mala Collective jewelry, chlorophyll, snacks and organic tea and herbal infusion assortments.

I would like to receive balnea's newsletter.

Sign up