Welcome to BALNEA

Because this is your first visit to BALNEA, here are some tips on what to bring and how to be well prepared to be truly satisfied with your experience. You will need to bring :

  • Your bathing suit and sandals. It is important to note that we don’t supply footwear and they are not required on the site.

As you arrive at the reception desk, our well-being staff will hand you the following items: a bathrobe, a towel and a water bottle for the day. They will also assign you a locker with a combination lock. Please note that soap, shampoo, body lotion and dryers are all available in our dressing rooms.

To make your stay even more comfortable, we suggest you bring a good book, sunscreen, sports clothing, sunglasses or any other article that will enhance your experience.

If you have made a reservation with one of our treatment counselors, we suggest you arrive at least 30 minutes before your treatment or massage appointment. This way, you will have the necessary time to register at the reception desk and go to the dressing room to prepare before your care. Otherwise, you can present yourself at the reception desk as soon as the thermal reserve opens.

Admissions are reserved for 14 year old clients and older. Young people of 14 and 15 must be accompanied by and adult. Identification cards are required.



Did you forget something?

You will find all the Spa essentials at our boutique: Bathrobes, bathing suits, sandals, sunscreen and yoga clothing.

SUNDARI, Luzerne and Phytomer face and body care products, Esthéderm sun products, Nuface toning devices and jewels from the Mala collective, chlorophyll. Snacks and an assortment of organic teas and herbal drinks are also all sold at the Boutique.

You have additional questions ? Please visit our FAQ page.

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